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Returns:

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For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. The cost of return shipping is with the buyer. 

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Warranty:

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All of our products are backed by a 12 month manufacturers fault warranty.

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When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

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For warranty replacement or refund, please email us using our contact form with the following information:

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  • Your name 

  • Your email address

  • Your order number

  • The name of the defective item

  • A brief description of the issue

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